Frequently Asked Questions (FAQ)
General Information
What materials are your t-shirts made from?
Our t-shirts are made from high-quality, 100% cotton or a cotton-polyester blend, depending on the style.
How do I find the right size?
We provide a size chart on each product page to help you find the perfect fit. If you're still unsure, feel free to contact our customer service team for assistance.
Ordering and Payment
How do I place an order?
To place an order, simply browse our online store, select the items you want, choose the size and color, and click "Add to Cart." Once you're ready, proceed to checkout, fill in your details, and complete the payment process.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods as indicated at checkout.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible at [customer service email]. We will do our best to accommodate your request, but please note that if your order has already been processed or shipped, we may not be able to make changes.
Shipping and Delivery
Do you ship internationally?
No, we don’t ship internationally. US only.
How long does shipping take?
Delivery times depend on your location and the shipping method selected. Generally, domestic orders take 3-7 business days.
How can I track my order?
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the shipping carrier's website.
Returns and Exchanges
We accept returns within 30 days of purchase. Items must be unused, in their original condition, and in the original packaging. Please include your receipt or proof of purchase.
How do I return or exchange an item?
To initiate a return or exchange, please contact our customer service team at [customer service email] with your order number and details about the item you wish to return or exchange. We will provide instructions on how to proceed.
Products and Care
How should I care for my t-shirts?
We recommend washing your t-shirts in cold water with like colors and tumble drying on low. Avoid using bleach or fabric softeners to preserve the quality of the fabric and print
Contact Us
How can I contact customer service?
You can reach our customer service team by email at [customer service email] or by phone at [customer service phone number]. We are available Monday through Friday, 9 AM to 5 PM (your time zone).
Additional Information
How can I stay updated on new products and promotions?
Sign up for our newsletter at the bottom of our homepage to receive updates on new products, special promotions, and exclusive offers. You can also follow us on social media for the latest news and updates.